FAQ

Yes, nearly every product on our website can be customized to suit your preferences.

Yes, we specialize in engraving almost anything, and we're open to all custom orders. Have a specific request? Contact us, and we'll do our best to make it happen.

We utilize USPS for shipping, and delivery times may vary depending on location, but on average, ground shipping typically takes 2-5 business days.

At the moment, we only ship to addresses within the United States, but we're actively exploring options to expand our shipping capabilities internationally in the future.

For products available on our website, we typically allow 3-5 production days, although we often complete them sooner. Fully custom orders may vary depending on inventory availability. For an estimated timeframe on your custom order, please reach out to us via email at kountrykarves@gmail.com.

Due to the custom nature of our products, we do not offer returns or exchanges. However, should there be any issues stemming from our end, please don't hesitate to reach out. We're dedicated to addressing and resolving any concerns regarding your order.

Yes! In fact, we encourage them. For inquiries about bulk orders, please feel free to reach out to us through our contact page or via email at kountrykarves@gmail.com.

We do! Please reach out to us via email at kountrykarves@gmail.com for a personalized estimate.

As a veteran-owned and operated business, we're grateful for your service, and we proudly offer military discounts. While we're working on implementing automatic verification to our site, for now, please contact us to receive your 10% off discount code!